Our Staff

AliciaMy name is Alicia Wilson. I have worked for HFH for over 12 years. I have an active personal life outside of work which keeps me busy and never has a dull moment. I love my family and spend a lot of time with them. I enjoy helping other people and in this field helping people is our purpose. It is rewarding to see Hilo has providers who do not get sidetracked from the vision of health care they had when they decided to become a doctor. The healthcare insurance companies can make that quite difficult at times. I do see that our providers genuinely care about their patients health and that they strive to educate their patients about their health concerns.


AnnI am Ann Milar. I am a graduate of Hilo High School and have lived in Hilo for most of my life.  I have 2 beautiful daughters, Jana and Mariah, and 2 grandchildren, Anuhea and Aukai. I love spending time with my family and we get together every week for sunday dinner. I enjoy reading and spending as much time as I can with my family.
I graduated from the LPN program at HCC in 1994 and worked in primary care, substance abuse treatment, long term care and mental health. I later went back to school and obtained my BSN at UH Hilo and passed the RN boards to get my license in 2006. I then worked in a new long term care facility as a unit manager. After 5 years I then worked in a crisis shelter as the charge nurse and serviced patients in crisis with mental health issues. I am excited to be at Hawaii Family Health and work with the high caliber of professionalism, integrity and respect that all the staff embrace and practice daily. The physicians here hold themselves to a high standard and are able to not only give patient centered quality care but also incorporate a personal component. I am happy to say that we are a family at Hawaii Family Health.


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HFH_TerriI am Terri Switzer. I was raised here in Hilo where I graduated from Waiakea High School in 2003. After graduation I attended UH Hilo majoring in Elementary Education with a concentration in Special Education from 2003-2008. I started at Hawaii Family Health in 2013 as a receptionist and has since moved into the billing department. On my free time I enjoy spending time with my family, watching my son play sports, and traveling. I enjoy what I do here at Hawaii Family Health and love seeing the difference we can make in our patients’ lives.


Shelby1My name is Shelby Kailiuli. I’ve been working in retail and in the health care fields for 10 years. I enjoy working with patients and learning new things every day. On my free time I like to bake, cook and also do arts and crafts with my daughters. I love spending time with my family and friends.






 Aloha!  My name is Keana, I am a receptionist here at Hawaii Family Health. I am currently a college student working toward my degree to become an X-Ray Technician. I enjoy working at Hawaii Family Health because I am able to help others & learn something new everyday.  In my free time, I enjoy spending quality time with my family & friends, dancing hula, sewing, and being outdoors.